Driving License

All persons wishing to take lessons with Kingfisher must produce a signed license on their first lesson.

Paying for Lessons

Payment for lessons should be made by cash or cheque to your instructor at the beginning of your lesson, if required payment may be made at Kingfishers office. All outstanding payments must be cleared before proceeding on your driving test.

Postponement of a lesson by Kingfisher

At Kingfisher we will endeavour to meet all driving lessons, but in the case of an emergency or a breakdown Kingfisher may have to postpone a lesson. In this instance we will re-arrange your lesson for the next available slot. If a cancellation affects a test the instructor will be responsible for the cost of the next test unless the test can be cancelled or postponed within the DSA's cancellation period.

If it becomes apparent that there is a need to change a pupil's instructor, the pupil will have the right to refuse the allocated instructor.

Cancellation of lessons by a student

If a student needs to cancel or move a lesson they should do so at least 48 hours before their lesson is due to start. Late cancellations will be charged for at the normal lesson price.

Cancellation of a test

A student should note that testing authorities have a set period of notice that is required to cancel or postpone your test.

Your instructor will be responsible for advising you that you may need to cancel your test and will do so in good time to ensure you meet the cancellation period. Your instructor will not be held responsible if the student does not inform the testing authority immediately.

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Kingfisher Guarantee

• All of our instructors will display a registration badge to prove they are registered with the DSA, this can be found in the windscreen of their car and can be viewed at any time.
• It is necessary for the DSA to ensure that the tuition you receive meets the required standard and therefore a supervising examiner who's job is to monitor your instructor may be present on some of your lessons
• If Kingfisher uses a registered trainee instructor this instructor will be regularly monitored by the school's senior instructor and may be present on some of your lessons.

Driving Test

Your instructor will inform you when you have met a good standard in order to apply for your test. Your instructor may withhold the use of their car for a test or any form of tuition if in their judgement

The test standard has not been met

You are unfit to drive for medical reasons

If overdue payments are not cleared

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Insurance

All Kingfisher vehicles are insured to give professional tuition

Kingfisher do not accept liability for the lose of or damage to any possessions or property of a student

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Road Safety

All instructions issued by your instructor should be carried out to the best of your ability without hesitation or argument. Kingfisher will make every effort to train you to be a safe and competent driver and we accept no liability for errors you may commit whilst unaccompanied by your instructor either before or after passing your test.